Casino members will discover that it is not difficult to play at AU Slots Casino. The online casino website was designed in a way to make it easy for both newcomers and seasoned casino players. However, a mistake can happen or something might not operate the way it should, or there are times when you just need help from a representative of the casino. For times such as these, AuSlots has created the customer support section. Think of it as the area of the online casino that provides customer service directly to you.

The great thing about customer support at AU Slots Casino is that it is accessible to casino members everyday of the here. Not every online casino can say the same. Players will have access to support options that are there 24 hours a day, 7 days per week support. Some of the reasons you might contact a support agent would be if there was a technical problem on the website, if you needed to redeem a bonus code, or to learn more about how to cash out your winnings.

The casino has provided different ways to choose from when you would like to receive help. These include options such as email, reading the F.A.Q., and live support. In just a few clicks, you will be able to receive the help you require.

Casino Email

It is possible to email the online casino with any queries you might have, especially if your issue or question is not urgent. A customer support agent will try to respond to your email as soon as possible. Players will be able to use methods such as desktops or a mobile to send an email to customer service. It is also possible to send an email directly to a customer service agent from the casino website.

Frequently Asked Questions

One important aspect of customer service at the casino is the Frequently Asked Questions or F.A.Q. section. This is a page on the casino website that has been prepared by customer service with the questions most often asked. Casino players can read questions and answers about logging in, random number generators, game history, and how to withdraw from your account.

Live Online Support

Almost every online casino has live online support, and AU Slots is not an exception. This is the minimum amount of customer support which should be provided to casino members. Live customer support is ideal for online casino members because they can contact the customer service department while playing on the website. Players will only have to click the Online button at the bottom of the page to receive help. This technology has grown in popularity over the last few years, and it allows online businesses, companies or institutions to connect customers to live help who will be able to answer their query or find a resolution to the problem. Think of this as a type of instant messaging, but on the other end is a representative from AuSlots who can assist you.

Get Online Casino Help

All of this just shows you there is more than one way to receive online casino help from AU Slots Casino customer support. Casino members will only have to think about each method and decide which way or combination of ways can be used to have their question answered or their issue resolved.